90-day money-back guarantee

We believe NervEase® can make a meaningful difference in your daily comfort and mobility. If, for any reason, you are not completely satisfied with your results, you may return your bottles (used or unused, even empty) within 90 days of the original delivery date for a full refund of the product purchase price.

What's covered

• The full retail price you paid for NervEase product(s)
• Any package size: 2, 3, or 6 bottles
• Both opened and unopened bottles
• Even completely empty bottles - we want you to give the formula a real trial

What's not covered

• Original outbound shipping costs (if applicable to your order)
• Return shipping costs (the customer is responsible for return shipping)
• Orders placed more than 90 days before the refund request
• Products purchased from third-party retailers (Amazon, eBay, unauthorized resellers) - those must be requested through the original retailer

How to request a refund - 4 simple steps

Step 1 - Email customer care. Send an email to support@nerveaseofficial.com within 90 days of your delivery date. Include your order number (begins with NE-), the full name on the order, and a brief reason for the return (optional but appreciated).

Step 2 - Receive your RMA. Within 1 business day, our team will reply with a Return Merchandise Authorization (RMA) number and the return shipping address. Returns sent without an RMA cannot be processed.

Step 3 - Ship your bottles back. Pack all bottles (opened, unopened, full, or empty) securely and ship to the address provided. We recommend a tracked service - NervEase Lab is not responsible for returns lost in transit.

Step 4 - Receive your refund. Once we receive your return, we'll confirm within 1 business day and issue your refund to the original payment method within 5 business days. Most banks post the refund within an additional 3-10 business days.

Frequently asked

Do I need to return all the bottles? All bottles from the original order - opened, unopened, partial, or empty.

What if I lost my order number? Email us with the name, email, and ZIP code on the order - we'll find it.

What if my bottles arrived damaged? Email support@nerveaseofficial.com with photos within 7 days of delivery. Damaged-on-arrival replacements are sent free of charge - no return required.